What Is Managed Services?
Award winning remote-monitoring services, iTWatch™ Managed Services, helps
organizations migrate from reactive to proactive IT operations – cutting costs and
improving productivity. iTWatch™ continuously monitors the health of your infrastructure providing an “open-view” into the real performance of your IT assets. iTWatch™ eliminates the
need for multiple monitoring tools by combining all of your monitoring and management
into one robust package. As we all know – Efficiencies Drive Cost Savings. Experience
the iTWatch Difference and discover how your organization can save.
View the Managed Services Presentation
Focus On Your Business – We Focus on your IT!
At CCB, Inc., we know you can’t manage what you can’t measure. Our 24 x 7 monitoring, alerting and reporting iTWatch™ Managed Services provides us with the information, data, network performance trending analysis and security vulnerability information critical to service, plan and manage your IT environment.
You have invested in your IT infrastructure and rely on its performance, security and reliability. CCB, Inc., services not only ensures you have a qualified team ready to service this critical asset but also the real time data to ensure it’s being done on time, when needed, using the most advanced network asset tracking and performance monitoring.
Maximize Your Return On IT Spending
- Our service includes a complete asset inventory and regular health, security, and performance analysis reporting so that you can see what you have and how well those IT assets are working for you.
- Our improvement recommendations will help you lower your total cost of IT, including the hidden cost of downtime, substandard performance, and lost productivity due to incompatible or out-of-date software.
Monitoring And Reporting
- Our proactive monitoring and alerting identifies, tracks and reports on issues effecting the security, performance and reliability of your IT.
- By analyzing network device alerts, pre-failure indicators, performace benchmarks and security issues, preventative maintenance opportunities are identified.
24 X 7 Monitoring, Alerting and Reporting
- Includes all systems and network devices as well as website performance.
- Monthly reports provided and reviewed by CCB, Inc.
Asset Management
- Complete summary of hardware and software.
- Comprehensive detail of all hardware and software asset inventories.
- Up-to-date warranty status information.
- Identification of unauthorized software.
Security Assurance - Reduced Risk
- Baseline security scanning to detect security holes.
- Continuous monitoring for viruses, worms, spamware and other malware.
- Automated verification of data backup completion and identification of any failed backups.
Preventative Maintenance
- Automated delivery of two preventative services.
- Up-to-date security patches for your desktops and servers and identification of failed or missing patches.
- Comprehensive server health reports for all servers.
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